Status Legend
New – We haven’t seen the ticket yet
Waiting for Reply – We replied & are waiting for you
In Progress – We are working on it
Resolved Closed – The ticket has been resolved
All Tickets
Status Title Product Date
Waiting for Reply Tab Does Not Show – Even With Compatibility Mode Plugin - Video & Parallax Backgrounds
Waiting for Reply Page not Loading – Loading Bar 0% Plugin - The Loading Bar
Waiting for Reply Parallax backgrounds do not ‘Cover Whole Row’ Plugin - Video & Parallax Backgrounds
Waiting for Reply Issue on mobile Plugin - Carousel Anything
New Blog entries issues Theme - Amplus
Closed Hover function is not working Plugin - Isometric Image Tiles
Closed background-size is missing Plugin - Video & Parallax Backgrounds
Resolved Amplus new version update? Theme - Amplus
Waiting for Reply Remove frame in Amplus theme Theme - Amplus
Resolved no possibilty to use the app Plugin - Video & Parallax Backgrounds
Closed Can’t change background or main image Theme - Amplus
In Progress Plugin not working in ie9 Plugin - Before and After
Closed Plugin not working in ie9 Plugin - Before and After
Waiting for Reply Background not scaling properly on mobile Plugin - Video & Parallax Backgrounds
Resolved Parallax Background Colour Image Overlay Plugin - Video & Parallax Backgrounds
Waiting for Reply 4k Icon Fonts for Visual Composer in service box Plugin - 4k Icon Fonts
Closed Custom Styles not Loading on Initial Page Load Plugin - Video & Parallax Backgrounds
Waiting for Reply Error from YouTube www-widgetapi-script Plugin - Video & Parallax Backgrounds
Closed Will not load before rest of site Plugin - The Loading Bar
Waiting for Reply Options not showing Plugin - Before and After
New Is there a way to choose a custom menu Theme - Amplus
Waiting for Reply Unresponsive Script Plugin - Carousel Anything
Closed Image with filer saving as solid black Plugin - Ultimate Image Filters
Waiting for Reply icon in text Plugin - 4k Icon Fonts
In Progress Custom fields appearing on same line Plugin - Meet the Team
Waiting for Reply Full width not working Plugin - Video & Parallax Backgrounds
Waiting for Reply Hacking problem Theme - Amplus
Waiting for Reply Impossible Visualize Icons Plugin - 4k Icon Fonts
Closed Activation through tgmpa interface Plugin - Video & Parallax Backgrounds
In Progress Linkedin team member details not displayed Plugin - Meet the Team
Waiting for Reply Social Icons and custom field not showing Plugin - Meet the Team
Waiting for Reply background cover Plugin - Video & Parallax Backgrounds
Waiting for Reply amplus theme hacked Theme - Amplus
New Demo site for inspiration Theme - Amplus
Waiting for Reply Team members pages are created as posts Plugin - Meet the Team
Closed Slider arrows scroll too much Plugin - Carousel Anything
Closed Parallax Background Size Plugin - Video & Parallax Backgrounds
Closed background scaling on mobile Plugin - Video & Parallax Backgrounds
Closed Cant choose between side-templates Plugin - Meet the Team
Closed 404 loading error (page_url/none) Plugin - Video & Parallax Backgrounds
Waiting for Reply Images not full width Plugin - Video & Parallax Backgrounds
Closed Plugin not working Plugin - CSS Live Editor
Resolved Update OTF Regenerate Thumbnails to nevest version Plugin - Video & Parallax Backgrounds
Closed Same ad demo page Plugin - Video & Parallax Backgrounds
Closed Stretch images that use parallax Plugin - Video & Parallax Backgrounds
Closed the animation of the icon Plugin - The Loading Bar
Closed Scroll "Page at a time" Still crashes the browser. Plugin - Carousel Anything
Closed Output is broken by <BR> tag. Plugin - Carousel Anything
Closed gallery overlay text not appearing on ipad Plugin - Meet the Team
Closed youtube video background broken Plugin - The Loading Bar
Closed not working properly Plugin - Isometric Image Tiles
Closed Responsive BG Height Plugin - Video & Parallax Backgrounds
Closed youtube video being blocked Plugin - Video & Parallax Backgrounds
Waiting for Reply Video background and IE11 Javascript - Smooth Scroller
Closed Video Backgrounds Plugin - Video & Parallax Backgrounds
Closed disappeared live-demo Theme - Amplus
New Demo page with shortcodes missing on envato Theme - Amplus
Closed Plugin conflicts with Bridge theme Plugin - Video & Parallax Backgrounds
Closed What is it? Plugin - 4k Icon Fonts
Waiting for Reply Problem with positioned images and backgrounds Javascript - Smooth Scroller
Closed Latest version of Dimension Theme Theme - Amplus
Closed New plugin archive/folder name Plugin - Video & Parallax Backgrounds
Closed unable to see any funtionality Plugin - Video & Parallax Backgrounds
Closed Carousel Anything Dissapears with New VC Plugin - Carousel Anything
Closed E-Mail Icon Leads to a 404 Page Plugin - Meet the Team
New WYSIWYG-Editor Theme - Amplus
Closed How to display variable? Plugin - Meet the Team
Closed Error – The plugin does not have a valid header. Plugin - Video & Parallax Backgrounds
Closed Cant find the Carousel Anything icon Plugin - Carousel Anything
Closed Problem with video – Avada Fusion Slider Plugin - The Loading Bar
Closed Stop working Before&After slider! Plugin - Image & Video Mockups
Closed Critical issues in different browsers Plugin - Video & Parallax Backgrounds
Closed Does it work? I cant tell if Im doing it right? Plugin - Video & Parallax Backgrounds
Closed the team members wo’nt display Plugin - Meet the Team
Closed Thank you! Plugin - The Loading Bar
Closed Plugin functions aren’t working Plugin - Meet the Team
Closed Internet Explorer not working with Video Plugin - Video & Parallax Backgrounds
Closed video option not showing Plugin - Video & Parallax Backgrounds
Closed I cannot see the parallax tab in the row settings! Plugin - Video & Parallax Backgrounds
Closed Carousel dissappears with new VC Plugin - Carousel Anything
Closed unresponsive script error using this plugin?! Plugin - Carousel Anything
Closed Meet Team not working Plugin - Meet the Team
Closed Image Sizes & Order Plugin - Meet the Team
Closed Getting constant 404 on youtube video Plugin - Video & Parallax Backgrounds
Closed information Plugin - Carousel Anything
Closed Angle Theme pnp fix? Plugin - Video & Parallax Backgrounds
Closed Parralax Image disappears with certain settings Plugin - Video & Parallax Backgrounds
Closed Parallax Backgrounds for VC Explorer problems Plugin - Video & Parallax Backgrounds
Closed Frontend Builder changes Page Title Plugin - Meet the Team
Closed Gallery of Avatars broken with 6 per row Plugin - Meet the Team
In Progress Cant find the image Parallax button Plugin - Video & Parallax Backgrounds
Closed Retina.js not working anymore Plugin - Meet the Team
Closed Padding or Margin between carousel items Plugin - Carousel Anything
Closed You did nothing except close my ticket!!! Theme - Amplus
Closed Can\’t get a video background to work Plugin - Video & Parallax Backgrounds
Closed Social icons do not open in a new window Plugin - Meet the Team
Closed How to hide author/date of team member page? Plugin - Meet the Team
Closed Team Member Details show in other widget areas Plugin - Meet the Team
Closed Error Message Plugin - 4k Icon Fonts
Closed Use in widget area Plugin - Carousel Anything
Closed Error 500 while generating 9999×9999 sized Featured Image Thumbs Plugin - Video & Parallax Backgrounds
Closed Video & Parallax Backgrounds plug in Plugin - Video & Parallax Backgrounds
Closed inside Paralax Plugin - Video & Parallax Backgrounds
Waiting for Reply Video start and end time, mute sound Plugin - Video & Parallax Backgrounds
Closed Shortcode in text blocks Plugin - 4k Icon Fonts
Closed Some bugs Plugin - The Loading Bar
Closed The Loading Bar Broke My Site Plugin - The Loading Bar
Resolved visual composer? Plugin - Meet the Team
Closed streamlining css settings Plugin - CSS Animator
Closed Site Crash on Safari Plugin - The Loading Bar
Closed Fatal error: Theme - Amplus
New Latest WP version Theme - Amplus
Closed Background row span Plugin - Video & Parallax Backgrounds
Closed single-team_member.php Plugin - Meet the Team
Closed Loading bar hangs when loading a page with Firefox Plugin - The Loading Bar
Closed Problems with images in different tabs Plugin - Loupe Image Magnifying
Closed Whole thembecame parallax Plugin - Video & Parallax Backgrounds
Closed Narrow row Plugin - Video & Parallax Backgrounds
Closed No image is displaying Plugin - Video & Parallax Backgrounds
In Progress Settings not saving in loading bar plugin? Plugin - The Loading Bar
Closed Breakout full width not working on my theme Plugin - Video & Parallax Backgrounds
Closed Need all icon in feature box section of my theme Plugin - 4k Icon Fonts
Closed Overlay effect in profile picture Plugin - Meet the Team
Closed Huge image in profile post Plugin - Meet the Team
Closed design tab in row settings Plugin - Video & Parallax Backgrounds
Closed Row Settings Plugin - Carousel Anything
Closed Carousel Freezing the Browser Plugin - Carousel Anything
Closed A Better Way to include the Icon CSS Plugin - 4k Icon Fonts
Closed The Video Parallax Icon Plugin - Video & Parallax Backgrounds
Closed Image not displaying and scrolling correctly Plugin - Video & Parallax Backgrounds
Closed Parallax doesn’t work correctly Plugin - Video & Parallax Backgrounds
Waiting for Reply Parallax interfering with other backgrounds Plugin - Video & Parallax Backgrounds
Closed Nothing is shown – Headway Plugin - Video & Parallax Backgrounds
Closed Not accesible from VC Plugin - 4k Icon Fonts
Closed no previews or hover effects Plugin - 4k Icon Fonts
Closed I followed your video at code canyon Plugin - Video & Parallax Backgrounds
Closed Image not displaying correctly Plugin - Loupe Image Magnifying
Closed Loading Image On the front Plugin - Video & Parallax Backgrounds
Closed Need help with modifying the image Plugin - Loupe Image Magnifying
Closed Scrolling Issue Plugin - Video & Parallax Backgrounds
Closed How to modify the search page Theme - Amplus
Closed Plugin doesn\\\’t work Plugin - Carousel Anything
Waiting for Reply Don’t have an icon in VC menu Plugin - 4k Icon Fonts
Closed Trying to add the "Ultimate" Icomoon pack to 4k Plugin - 4k Icon Fonts
Closed No Parallax Issue Plugin - Video & Parallax Backgrounds
Closed Scrolling Issue Plugin - Video & Parallax Backgrounds
Closed Compatibility problems with the theme Angle Plugin - Video & Parallax Backgrounds
Closed i cant see de loading Plugin - The Loading Bar
Closed problem not found Plugin - CSS Animator
Closed Vimeo Loading bar? Plugin - Video & Parallax Backgrounds
Closed How to put icon font inside text block Plugin - 4k Icon Fonts
Closed Smooth MouseWheel not working correctly in Chrome Plugin - Smooth Scroller
Closed raw sections inner part Plugin - Video & Parallax Backgrounds
Closed mobile parallax scrolling not resolved Plugin - Video & Parallax Backgrounds
Closed Putting logo in centre of background border Plugin - 4k Icon Fonts
Closed plug in does not work Plugin - Video & Parallax Backgrounds
Closed Parallax not working with mobile Plugin - Video & Parallax Backgrounds
Closed Demo example Plugin - Video & Parallax Backgrounds
Closed Parallax video controls? Plugin - Video & Parallax Backgrounds
Closed The video not working on mobile and ipad Plugin - Video & Parallax Backgrounds
Closed Plugin doesnèt work Plugin - Video & Parallax Backgrounds
Closed Plugin doesnèt work Plugin - Video & Parallax Backgrounds
Closed Breakout Parallax and Video Row Span Plugin - Video & Parallax Backgrounds
Closed Bugs with mobile parallax Plugin - Video & Parallax Backgrounds
Status on Theme Update?
Closed video parallax not showing Plugin - Video & Parallax Backgrounds
Closed Add text to Loading Bar Plugin - The Loading Bar
Closed Image Parallax not working Plugin - Video & Parallax Backgrounds
Closed Backend Thumbnail Size Issue Plugin - Video & Parallax Backgrounds
Waiting for Reply Background in Post Plugin - Video & Parallax Backgrounds
Closed video parallax Plugin - Video & Parallax Backgrounds
Closed IMage doesnt display full width. Plugin - Video & Parallax Backgrounds
Closed Disable autoplay doens’t work Plugin - Carousel Anything
Closed Image parallax – full width size distortion Plugin - Video & Parallax Backgrounds
Closed Divi Theme Plugin - Video & Parallax Backgrounds
Closed Parallax not working in Chrome Plugin - Video & Parallax Backgrounds
Closed noting (row setting) not showing in backend Plugin - Video & Parallax Backgrounds
Closed Smooth MouseWheel Speed Plugin - The Loading Bar
Closed Parallax Image not working Plugin - Video & Parallax Backgrounds
Closed Can't find plug in Plugin - Carousel Anything
Closed I do not see 4k Icon Fonts option on the elements Plugin - 4k Icon Fonts
Closed How to add background color to full width row Plugin - Video & Parallax Backgrounds
Closed homepage doesn’t work whan i activate the plugin Plugin - Video & Parallax Backgrounds
Closed Smooth-MouseWheel Plugin - The Loading Bar
Closed Problem with Slider Plugin - Carousel Anything
Closed I cannot see the parallax tab in the row settings Plugin - Video & Parallax Backgrounds
Closed Pingdom Scripts Plugin - The Loading Bar
Closed Parallax video not showing (sound on frontend) Plugin - Video & Parallax Backgrounds
Closed Same Problem of yesterday Plugin - Video & Parallax Backgrounds
Closed Parallax image position Plugin - Video & Parallax Backgrounds
Closed Scrolling is not working Plugin - Carousel Anything
Closed Youtube Video not in full width Plugin - Video & Parallax Backgrounds
Closed Loader wont stop loading Plugin - The Loading Bar
Closed Not Showing in backend and i can’t use it Plugin - Video & Parallax Backgrounds
Closed CSS Conflict, Bootstrap .show class Plugin - The Loading Bar
Closed Turn-off video background on mobile Plugin - Video & Parallax Backgrounds
Closed Carousel Anything doesnt work Plugin - Carousel Anything
Closed Animations not working Plugin - CSS Animator
Closed Unable to make this plugin work Plugin - Video & Parallax Backgrounds
Closed visual composer does not appear in the edit tab Plugin - 4k Icon Fonts
Closed Installing plugin failed. Plugin - Video & Parallax Backgrounds
Closed White Gap between Backgounds Plugin - Video & Parallax Backgrounds
Closed Video Background doesn’t show up Plugin - Video & Parallax Backgrounds
Resolved Parallax scrolling too fast Plugin - Video & Parallax Backgrounds
Closed Nothing appears in frontend Plugin - Carousel Anything
Closed Parallax scolling on Safari Plugin - Video & Parallax Backgrounds
Closed Visual Composer add on in Salient Theme Plugin - Carousel Anything
Closed When can I upgrade to WP4.0 Theme - Amplus
Closed This is a test ticket to check the purchase code Plugin - Ultimate Image Filters
Closed Settings not saving in loading bar plugin Plugin - The Loading Bar
Closed how to create a pix image and a scroll text Plugin - Video & Parallax Backgrounds
Closed Not showing up in VC backend Plugin - Carousel Anything
Closed Image centering and then jumping Plugin - Video & Parallax Backgrounds
Closed option for change sender e-mail Theme - Amplus
Closed Parallax Video Plugin - Video & Parallax Backgrounds
Closed Messing around the default wordpress Plugin - Ultimate Image Filters
Closed There is no p or br tags in the translated posts Theme - Amplus
Closed There is no p or br tags in the translated posts Theme - Amplus
New 'category' option fails to create tab in Visual Composer Titan - Shortcode Extension
New No \'Add Shortcode\' drop down in visual editor Titan - Shortcode Extension
Closed menu issue Plugin - The Loading Bar
Closed 2 Issues – requests. Plugin - Video & Parallax Backgrounds
Closed I have an unsupported theme Plugin - Video & Parallax Backgrounds
Closed Margins on items Plugin - Carousel Anything
Closed Plugin conflict with ‘Admin Columns’ Plugin - The Loading Bar
Waiting for Reply Visual composer Plugin - Video & Parallax Backgrounds
Closed images will not upload to title bar Plugin - Video & Parallax Backgrounds
Closed Parallax button not there! Plugin - Video & Parallax Backgrounds
Closed Changes color in theme. Theme - Amplus
Closed Ignores me when I click on it Plugin - Carousel Anything
Closed Not showing in front-end editor Plugin - Carousel Anything
Closed Previous Question Was NOT Resoloved Plugin - The Loading Bar
Closed Increase loading screen time Plugin - The Loading Bar
Closed Full Width Background: Only works with Parallax Plugin - Video & Parallax Backgrounds
Closed Full Width Background: Only works with Parallax Plugin - Video & Parallax Backgrounds
New page tittle in a different language Theme - Amplus
Closed Carousel Anything Plugin - Carousel Anything
Closed Posts of a category in every carousel slide? Plugin - Carousel Anything
Closed Full Width with Ithemes Builder Plugin - Video & Parallax Backgrounds
Closed Error: Right side bar with Blog template. Theme - Amplus
New Blog Appearance. Theme - Amplus
Closed Instal Envato toolkit? Theme - Amplus
Closed Most stable WP version for Amplus. Theme - Amplus
Closed Purchased but doesn’t show up Plugin - Video & Parallax Backgrounds
Closed The full screen option will not work Plugin - Video & Parallax Backgrounds
Closed Not showing in frontend Plugin - CSS Animator
Closed How to run once the loading bar Plugin - The Loading Bar
Resolved Safari and IE Parallax Problem Plugin - Video & Parallax Backgrounds
Closed I installed the plugin but it doesn’t show up Plugin - Video & Parallax Backgrounds
Closed loupe intergrated Plugin - Loupe Image Magnifying
Closed Install but not working Plugin - Carousel Anything
Closed IE video over content Plugin - Video & Parallax Backgrounds
Closed Video not working on mobile Plugin - Video & Parallax Backgrounds
Closed Loading Bar doesn’t show and glitches homepage Plugin - The Loading Bar
Closed Carousel content extrange behaviour Plugin - Carousel Anything
Closed Can\’t find control panel Plugin - Carousel Anything
Closed Conflict with Ninja Contactform Plugin - The Loading Bar
Closed Webkit browsers crash on IOS device Plugin - CSS Animator
Closed Settings not saved in loading bar plugin Plugin - The Loading Bar
Resolved Conflict with Theme Installed VC Plugin - Video & Parallax Backgrounds
Closed Language Switcher Flags Theme - Amplus
Closed Activation instructions still showing? Plugin - Video & Parallax Backgrounds
Closed How to install? Plugin - The Loading Bar
Closed Background Video problems – part 2 Plugin - Video & Parallax Backgrounds
Closed Video fullwidth not working Plugin - Video & Parallax Backgrounds
Closed Background Video problems Plugin - Video & Parallax Backgrounds
Closed Arrow Navigation Plugin - Carousel Anything
Closed The plugin doens’t work with theme Plugin - Video & Parallax Backgrounds
Resolved Don’t find the parallax’s menu in row Plugin - Video & Parallax Backgrounds
Closed Problem with Columns Plugin - Carousel Anything
Closed How To Resize Device Mockups Plugin - Image & Video Mockups
Closed extending the header and footer containers Theme - Amplus
Closed Contact Us page Theme - Amplus
Closed Install Problem Plugin - Video & Parallax Backgrounds
Closed It is not showing up on my visual composer Plugin - 4k Icon Fonts
Closed Issue with Columns Plugin - Video & Parallax Backgrounds
Closed Dont work with the Salient theme Plugin - Carousel Anything
Closed YouTube video background does not work Plugin - Video & Parallax Backgrounds
Closed Parallax Backgrounds For Visual Composer Plugin - Video & Parallax Backgrounds
Closed Fullwidth Areas Do not work Plugin - Video & Parallax Backgrounds
Closed Fixed Background Plugin - Video & Parallax Backgrounds
Closed Icon anchored to row like in http://www.gambit.ph/ Plugin - 4k Icon Fonts
Closed Why did you close my ticket? #237 Theme - Amplus
Closed transparent Plugin - Video & Parallax Backgrounds
Closed Plugin does nto see mto work Plugin - CSS Animator
Closed Language problems Theme - Amplus
Resolved Background repeat – image transition Plugin - Video & Parallax Backgrounds
Resolved Plugin not working with make_clickable filter Plugin - Video & Parallax Backgrounds
Resolved Full width background don’t work Plugin - Video & Parallax Backgrounds
Closed picture without motion Plugin - Video & Parallax Backgrounds
Resolved Fixed Image Background Plugin - Video & Parallax Backgrounds
Resolved Menu gets reordered Plugin - Ultimate Image Filters
Closed Audio yes , Video no Plugin - Image & Video Mockups
Closed Watch the intro demo Plugin - Video & Parallax Backgrounds
Closed WordPress becomes very Slow Plugin - 4k Icon Fonts
Closed Upload Icons Plugin - 4k Icon Fonts
Resolved CSS Animations not working at all … Plugin - CSS Animator
Closed Help with theme specific issue Plugin - Video & Parallax Backgrounds
Resolved Attachment issues Plugin - 4k Icon Fonts
Closed WordPress Update + Amplus 2.0.4 Theme - Amplus
Closed Can’t use icons for infoboxes Plugin - 4k Icon Fonts
Resolved Random slides order effect Theme - Amplus
Resolved Featured boxes link Theme - Amplus
Closed How to do a fallback for iPad Plugin - Video & Parallax Backgrounds
Closed Does not work with Blaszok theme Plugin - Video & Parallax Backgrounds
Resolved Icons not loading Plugin - 4k Icon Fonts
Closed Video background back-fall for tablets and mobiles Plugin - Video & Parallax Backgrounds
Resolved plugin does not work with stark theme Plugin - Video & Parallax Backgrounds
Closed Incompatible With "x" Theme Plugin - CSS Animator
Resolved Is the Tiled display not responsive? Plugin - Isometric Image Tiles
Closed Columns shortcodes not working Theme - Amplus
Waiting for Reply Nivo slider with links Theme - Amplus
Closed Changing Nivo Slider Font Weigth Theme - Amplus
Resolved Plugin stalls with noUiSlider Plugin - Ultimate Image Filters
Closed VC parallax image not working – no design tab Plugin - Video & Parallax Backgrounds
Closed Padding and message overlay over video background Plugin - Video & Parallax Backgrounds
Closed Images out of proportion if more than 1 loupe per page Plugin - Loupe Image Magnifying
Resolved Problem installing theme Theme - Amplus
In Progress Responsive display issues Theme - Amplus
Closed I keep getting a Fatal Error Plugin - Isometric Image Tiles
Closed Doesn´t work in this theme Plugin - Video & Parallax Backgrounds
Resolved Animator not allowing me to add elements to it Plugin - CSS Animator